Practical automation for Montréal SMEs

A Montréal small or mid-sized business often serves customers in French and English while the same compact team handles email, quotes, invoices and reporting. Manual work between systems includes copying data, chasing approvals and rebuilding documents. Lucarne maps those workflows, estimates the time and money involved, then agrees on a defined scope and fixed price in a written quote before implementation. Work is remote-first for businesses on the island, in Laval, on the North Shore and elsewhere in Canada. Delivery is bilingual, with documentation for your team.

The work between your systems

A useful automation starts with one repeated sequence. An incoming request can be classified, matched with approved information and turned into a draft response. A quote can be prepared from your catalogue and pricing rules. An accepted quote can pass authorised details to invoicing instead of asking someone to type them again. A weekly report can collect the expected measures while leaving the interpretation to the manager.

The system does not guess when information is missing. Exceptions are sent to a person, and sensitive actions keep the approval steps written into the specification. Lucarne starts with Microsoft 365, Google Workspace, QuickBooks or the CRM already in use whenever their available integrations make that practical. Do not submit health data on this site.

Agree on the scope and price before work starts

The scoping consultation lasts 75 minutes and costs CAD 350 plus applicable tax. We review your priorities, feasibility and next step, then provide a written summary. The CAD 350 fee is credited once toward a first engagement signed within 60 days. There is no subscription or obligation to continue. Appointments are available on Fridays and Sundays starting November 1, 2026, online across Canada or in person in the Montréal area, at a location agreed after booking.

Custom implementation starts at CAD 4,900 plus tax. Scope, integrations, acceptance criteria and delivery dates are agreed in a written quote before work starts. Ongoing support starts at CAD 590/month, with a defined scope and cadence agreed before commitment. No unlimited support, emergency service or guaranteed return is implied.

A remote process that stays concrete

Start with the free self-assessment or ROI calculator if you want to explore your situation on your own. The paid consultation provides a place to discuss priorities, feasibility and a practical next step. If you choose to proceed, the implementation quote defines the scope, acceptance criteria and delivery dates. Your team reviews the rules, tests exceptions and receives the agreed documentation before the workflow becomes routine.

Bilingual delivery does not mean translating labels at the end. Customer-facing templates, notices and training material are reviewed in the language in which they will be used. For its own processing, Lucarne’s Law 25 framework includes a published privacy policy, a designated privacy officer, access and withdrawal rights, and a clear list of subprocessors.

Frequently asked questions

Do you work only on the island of Montréal?

No. Virtual consultations are available across Canada, or in person in the Montréal area at a location agreed after booking. Appointments are on Fridays and Sundays starting in November 2026.

Can the project be delivered in French and English?

Yes. Meetings and customer-facing material can be handled in both languages. The required languages are included in the written scope.

Do we have to replace our current software?

Not by default. Lucarne first checks the integrations and exports available in your current tools. A replacement is proposed only when a documented limitation makes it necessary.

How can we assess whether automation is worthwhile?

Use the free self-assessment to identify possible opportunities and the ROI calculator to explore your assumptions. A paid scoping consultation helps discuss priorities and feasibility. Neither tool guarantees a return.